FAQ
How do I care for my instrument?
Each instrument comes with a QR code redirecting to instructions for care. It can be also found here
Do you offer international shipping?
Yes, we ship worldwide, by the Slovak post, all orders are sent with express tracked shipping. Shipping rates are flat and not based on location.
What payment methods do you accept?
We accept major credit cards, Apple Pay, and other secure payment options. Details will be provided at checkout.
When will my order be shipped?
In 2-5 days after the payment is processed.
Where can i see reviews?
How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. We ship with Slovakian Post, you can your tracking number on their official website here , or also https://parcelsapp.com/
Can I return or exchange items?
Yes, we have a 30-day return policy for most products. Items must be in their original condition.